Ethan Allen in Indianapolis, IN Open now

Reviews about Ethan Allen

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  June 10, 2019, by Janii de Armendi
  If I could give this store a 0, I would, but you have to give it a rating or the review won't go through. My mother is 90 years old and was sold a "bill of goods" at this store. She, unfortunately, ordered some custom made rugs at the advice of her "decorator," Emma. She didn't think the rugs would work but took Emma's word for it and ordered them. She waited over 3 months to get them and when they FINALLY came, they were dirty and did NOT go well at all with her furniture and furnishings. When her caretaker took her back to the store to talk to them personally, she was told over and over, "you signed the contract." The rugs cost her almost $4,000.00 and they did not offer to make one single compensation with the exception of cleaning these BRAND NEW $4,000.00 rugs!!! My mother had also spent a LOT of money there buying things for her new condo. She also had cushions made that didn't fit right on her chairs and cost over $800. I would NEVER recommend this store to ANYONE if you are wanting quality items and/or to receive compensation for damaged items or items that just don't turn out right. They wouldn't even allow my mother to take home the store sample and did not advise her on ordering and paying for a larger sample of the rugs she ordered. At 90 years of age, I think most people would agree they took advantage of her BIG TIME. This actually IS a crime in Indiana to take advantage of the elderly and we are still in the process of fighting this. Buyer BEWARE!!
• ★ ★ ★ ★ ★

  February 23, 2019, by Nicole Black
  The designers are very helpful and very knowledgeable. The quality of the furniture is impeccable and will last a very long time. My bedroom furniture is 10+ years old and still looks like new. The store is beautiful too.