Master Jewelers in Indianapolis, IN Closed now

Reviews about Master Jewelers

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  April 25, 2020, by Kevin B
  I bought a Master's watch about 2003. It has worked flawlessly until 2016 when the screw-in crown broke. I had it repaired then. The replacement crown broke a couple months ago, so I brought it back in for repair. I also had the crystal replaced and had a pressure test done. The titanium band and case have held up perfectly through the years and with the new crystal it now looks brand new. 2 weeks ago one of the pins holding the watch band links together started coming out. I brought the watch in the next day and had all the suspect pins replaced, then a week later the buckle on the band got hooked and crushed at work. I brought it back again and had a new pin put in the buckle part and I was able to bend the band back to make it work as before - though the buckle has a dent in it, it is working.. Finally, the next week the watch stopped twice. I brought the watch back a 4th time and a new battery was put in. Over the years Master's has always been wonderful. And, with the latest issues with my watch they have gone beyond the call to help me rectify all these petty issues after the initial repair. The staff is amazing and rushed to get my watch back to me in one day for the buckle repair. The pin and battery replacements were done while I waited. My Master’s watch is amazing, even after 15 years and the Master Jeweler staff is just incredible..